Articles, participant stories and policy updates written for humans — not insiders. Every piece is reviewed by a lived-experience advocate before it goes up.
Yes, NDIS plan managers must be registered. Here is what that means for you, how to check a plan manager's registration in three steps, and what to do if something does not add up.
A plain-English checklist of what an NDIS service agreement should include, how an agreement with a plan manager differs, and the red flags to check before you sign.
What an NDIS invoice must include, a simple layout you can copy, why plan managers query invoices, and how participants can check one before it is paid.
How to complain about your NDIS plan manager: what you can raise, four steps to follow, what to write, and how to escalate to the NDIS Commission.
What to do when your NDIS plan manager pays the wrong amount or the wrong provider: five steps to fix it, what to include in your message, and where to escalate.
Eight questions to ask before you choose an NDIS plan manager, what a good answer sounds like, and what to do if the fit is wrong.
NDIS core supports fund everyday needs — personal care, community access, consumables and transport. Learn what each category covers, which parts are flexible, and how to make your budget go further.
NDIS ILOs (Individualised Living Options) let you choose where you live and who supports you, while the NDIS funds the support. Learn who ILO suits, what it covers, and how the two-stage process works.
NDIS short term accommodation (STA) funds temporary stays with 24/7 support for participants and carers. Learn what it covers, how many days you can access, and how to get it into your plan.
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